For any queries regarding your order or for more general questions and queries, please email us directly at

orders@palenque.co.uk

We'll get back to you as soon as we can. We aim to respond within 24hrs. 

You can also message us via our Facebook and Instagram accounts, we'll get back to you as soon as possible.

If you would like to contact the shops, please head to our homepage and see our shop information where you will find telephone numbers, email addresses, as well as WhatsApp information.

Please note that if you contact our shops regarding an order placed online, they may not be able to help you as we are a separate department. Please use the above email address for order queries :)

We're here to help!